Let’s put a number on the problem. A property manager with 150 vendors spends roughly 30 minutes per vendor per year on certificate follow-up: chasing emails, checking dates, re-requesting expired COIs. That is 75 hours a year — roughly two working weeks — of pure administrative waste.
Now the risk side. If a vendor without valid coverage causes a fire, a fall or property damage, the claim lands on your general liability policy. Typical commercial claims from contractor incidents run from $50K to $500K — and your premium reacts for years.
Automated COI tracking removes both costs. The software requests, verifies and renews certificates; your only job is exceptions. At $499/month, COIFort pays for itself the first time it catches a single expired certificate.
The question is not whether you can afford COI tracking software. It is whether you can afford the alternative.